We are unable to provide an emergency service or helpline, please see the resources below for urgent and non-urgent support.
If you or anyone you know is in immediate danger, please call 999
If you have an urgent need but not an emergency, please call 111 (option 2 for mental health support)
24hrs:
- The Samaritans have a 24hr service and can be contacted on 116 123.
- Shout is a 24hr text service, text “shout” to 58258 for advice and support.
- In Wales C.A.L.L. has a 24hr helpline on 080013273. Or text “help’ to 81066
Not 24hrs:
- Mind provide an information and signposting service and are open 9am to 6pm, Monday to Friday (except for bank holidays): 0300 123 3393 Email: [email protected] Text: 86463
- The Samaritans have email support, response within 24hrs [email protected]
Useful Services (Adult)
- Melo Cymru – Melo promotes the mental health and wellbeing of people living and working in; Torfaen, Newport, Monmouthshire, Caerphilly and Blaenau Gwent. https://www.melo.cymru/ There are self-help free resources and courses that cover many topics.
- GDAS (Gwent Drug and Alcohol Service) – a consortium of Kaleidoscope, Drug Aid and G4S. 01452726570 www.gdass.org.uk ·
- Relate – Relationship / family counselling. 0300 1001234 www.relate.org.uk
- Baby Loss and Bereavement Services – https://www.tommys.org/baby-loss-support or https://www.lullabytrust.org.uk/bereavement-support/
- The Silver Line – 24hr free helpline for older people. 0800 470 8090
- CALL – Free mental health helpline. 0800 132737. Txt: ‘Help’ 81066
- Cruse Bereavement – Support and counselling for young people / adults. www.cruse.org.uk
- Family Information Service – free, impartial service available to parents, carers, families and professionals throughout Gwent – support and advice for families
- MIND mental health charity www.mind.org.uk
- Samaritans – 24/7/365. 116 123 (national number).
- Kids in the House – parenting advice/resources. www.kidsinthehouse.com ·
- Living Life to The Full – online CBT programme. www.llttf.com
- Mood Juice – self-help / info. www.moodjuice.scot.nhs.uk ·
- CCI – self-help /info www.cci.health.wa.gov.uk
- Blue Light Programme – Mind Charity mental health support for those who work and volunteer in emergency services. 0300 303 5999 [email protected] Text: 84999
- Infertility Support – Offers a comprehensive list of support for women and men affected by misscarriage and infertility https://www.supportline.org.uk/problems/pregnancy-and-infertility-support/
- Get Self Help – CBT self-help www.getselfhelp.co.uk
Serene – brief CBT for stress, GAD, social anxiety, and panic disorder (audio available) www.serene.me.uk - Heads above the waves – Information for everyone, offering support / help / groups / info for children 7-11 about self-harm. www.hatw.co.uk
- CALM – The Campaign against living miserably – free helpline for men, 5pm-midnight, 365 days a year. Offer support and advice, information and signposting. www.thecalmzone.net
- Gingerbread – leading nation charity working with single parent families www.gingerbread.org
- Family Lives – provide information, advice and support for parents on a range of parenting issues, including discipline, living with teenagers, relationships, school, bullying and more. The website includes informational articles, blogs, live chat, and confidential email support. 0808 800 222. www.familylives.org.uk
- Combat Stress – Free helpline and support services for Veterans and their family members. https://combatstress.org.uk/ Here to help 24/7 FREE HELPLINE: 0800 1381619. TEXT: 07537 173683. EMAIL: [email protected]
APPS
- Smiling Mind – our new, daily workout for life. Welcome to your versatile and practical mental fitness toolkit. Designed for minds of all ages and stages.
- Mind Shift – App – helps you relax, develop more helpful ways of thinking and identify active steps that will help you take change or your anxiety
- CBT-I Coach – App – designed for people having difficulty sleeping and engaging in CBT for insomnia
- Self Help – app with low intensity CBT workbook
Mindfulness website recommendations
- freemindfulness.org
- guilford.com/MBCTaudio www.bangor.ac.uk/mindfulness/audio/index.php.en
- oxfordmindfulness.org/for-you/resources www.itunes.apple.com/us/app/oxford-mbct/id1138671591?mt=8
Apps for Adults, Children & Young People
- Calm
- Smiling mind (adults & children 3+ includes 21-day sleep program)
- Breathe
- Daily mindfulness
Children & Young People
- iRelate is a confidential space for CYP to express their thoughts, feelings and emotions. Live chat service with trained counsellors, face by face, by phone or online. 0300 1001234. irelate.org.uk
- Young Minds – provide telephone helpline service for parents concerned about their child’s emotional and mental health. Info and advice online. 0808 8025544. youngminds.org.uk
- Charlie Waller – self-help guides, and face to face training on recognising symptoms of mental health, and looking after wellbeing. cwmt.org.uk
- Calm Harm – App – recommended by the NHS. Provides tasks to limit and manage the urge to self-harm
- No Harm Done – toolkits, videos, and guides to get you through self-harm and coming out the other side. youngminds.org.uk
- MindEd / MindEd for Families – free education resource on CYP mental health. minded.org.uk www.mindedforfamilies.org.uk
- Zero Suicide Alliance – 20 min training video in suicide prevention. zerosuicidealliance.com
- NSPCC – protecting and supporting children from abuse. If you’re worried about a child: 0808800 5000, if you’re under 18: 0800 1111 ·
- Winstons Wish – winstonswish.org Winston’s Wish supports bereaved children, their families and the professionals who support them.
Teens in Crisis – https://ticplus.org.uk TIC+ provides face-to-face and online counselling services for young people, family counselling, parent support. and psycho-educational workshops. - Anti-Bullying: anti-bullyingalliance.org.uk – informative website with some useful tips and advice for those who are getting bullied as well as resources for schools.
Anxiety
Books
- Starving the Anxiety Gremlin for Children Aged 5-9: A Cognitive Behavioural Therapy Workbook on Anxiety Management (Gremlin and Thief CBT Workbooks) by Kate
Collins-Donnelly (Ages 5 – 9) - Starving the Anxiety Gremlin: A Cognitive Behavioural Therapy Workbook on Anxiety Management for Young People (Gremlin and Thief CBT Workbooks) by Kate Collins-Donnelly (Ages 10 – 15)
- What to Do When You Worry Too Much: A Kids Guide to Overcoming Anxiety by Dawn Huebner (Ages 6 – 12) – This book is part of a series of kid’s books.
Apps
- Thrive App
- Catch It App
Depression
- The Princess and The Fog by Lloyd Jones (Ages 5 –7)
- The Anti-Depressant Book: A Practical Guide for Teens and Young Adults to Overcome Depression and Stay Healthy by Jacob Towery (Ages 11+)
Drugs
- talktofrank.com – a website with honest advice about all types of drug, with an A – Z using the street names, as well as help, advice and emergency contacts.
- Wales Drug and Alcohol Helpline – 0800 6 33 55 88 – A free and bilingual telephone helpline providing a single point of contact for anyone in Wales wanting further information and help relating to drugs or alcohol. See also dan247.org.uk – the related website which also gives information regarding a free confidential text service.
Eating Disorders
- b-eat.co.uk – A website which provides thorough information on eating disorders: anorexia, bulimia, binge-eating disorder, emotional overeating, and more. It includes recovery information and links to helplines.
- What’s Eating You? A Workbook for Teens with Anorexia, Bulimia, and Other Eating Disorders by Tammy Nelson (Ages 13 – 18)
General Advice for Young Adults
- themix.org.uk – information on sexuality, relationships, mental health, drink and drugs, housing, money and more. Suitable for teenagers.
- behealthy-peersupport.org.uk – a guide for young people about how to support each other (how to support friends) and how to ask for support from others. Suitable
for teenagers.
General Mental Health
- youngminds.org.uk – A website with information on feelings and symptoms, conditions, and advice about looking after yourself and a guide to support.
- mind.org.uk – A comprehensive website from the charity Mind, with information and support and a handy A – Z of mental health conditions.
- Mind Your Head by Juno Dawson, Dr Olivia Hewitt and Gemma Correll (Age 12+)
Apps
DreamyKid app
Cove app
Books
Grief
- Always and Forever by Debi Gliori and Alan Durant (Ages 4 – 10)
- Sad Isn’t Bad by Michaelene Mundy (Ages 5 – 11)
Parental Separation / Divorce
- It’s Not Your Fault, Koko Bear by Vicki Lansky (Ages 3 – 7)
- Mum and Dad Glue by Kes Gray (Ages 3 – 8)
Self-Harm Apps
- Calm Harm app
- DistrACT app (Ages 17+)
Sexual Health
- brook.org.uk – A comprehensive website covering topics like contraception, STIs, relationships, sex, gender, pregnancy and more with a useful search tool so you can find the answer to the exact question you have. Suitable for teenagers.